Remove the restriction on the account

  • مراد صحبي
    تم السؤال بتاريخ ٢٠ مارس ٢٠٢٤ في ٨:٤٢ م

    اريد حذف كل النماذج التي على الحساب واسترجاع حسابي من جديد لاتمكن من انشاء نماذج توافق سياسة الموقع التي كنت على عدم اطلاع عليها

  • مراد صحبي
    تم الرد بتاريخ ٢٠ مارس ٢٠٢٤ في ٨:٤٣ م

    I want to delete all forms on the account and recover my account again so that I can create forms that comply with the site policy that I was not aware of.

  • Marehlene_B Jotform Support
    تم الرد بتاريخ ٢٠ مارس ٢٠٢٤ في ٩:٢١ م

    Hi مراد صحبي,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I looked into your account, and it seems that it was suspended due to Form Phishing. But it looks like that you wish to delete all forms from the account. We can reinstate your account if you let us remove all of the forms in your account.

    Once we hear back from you, we'll be able to help you with this.

  • مراد الصحبي
    تم الرد بتاريخ ٢١ مارس ٢٠٢٤ في ٣:٥٠ ص

    I agree to delete all forms on the account

    I just want to recover my account so that I can create forms that comply with the site policy, which I was previously unaware of

  • Girish Jotform Support
    تم الرد بتاريخ ٢١ مارس ٢٠٢٤ في ٤:٢٧ ص

    Hi,

    I've deleted all forms in your account and activated your account. Please check and let us know if you are still facing issues logging into your account.