Account Suspended: Suspected Fake service

تم تعليق حسابي بدون سبب

Hi Khaled,

Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. I checked your account, and it was suspended due to your form being suspected to be offering a fake service. If you believe that your account was suspended in error, we’ll need you to do the following:

• Send us the URL where your form is used.
• Send us a link to your website or proof of affiliation with a legitimate institution.
• Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
• Share with us documents that will prove that you are authorized to offer such services.

Send these things above to reviewers@jotform.com with Thread #13257751 as your subject, and we’ll let you know about the status of your account after we’ve done a thorough review of them.

Reach out again if you have any other questions.