Account Suspended for Collecting Login Credentials.

  • عقيل
    تم السؤال بتاريخ ٢ أبريل ٢٠٢٤ في ١٢:١٤ م

    توقف الحساب عن الاستجابة

  • Israel Jotform Support
    تم الرد بتاريخ ٢ أبريل ٢٠٢٤ في ١٢:٤٧ م

    Hello,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

     I checked your account and saw that it's auto-suspended by our Phishing system because of this form having fields for collecting login credentials, which is a violation of our Terms of Use.

    I've gone ahead and removed the offending fields from your form for us to reactivate your account, and whitelist your IP. You can try logging in again now.

    Let us know if there’s anything else we can help you with.