Request to activate a suspended account

  • YOUSSEF SAMIR
    تم السؤال بتاريخ ٩ أبريل ٢٠٢٤ في ٨:٣٩ ص

    اريد تشغيل الحساب الخاص بيا فى اسرع وقت

  • Aravir Jotform Support
    تم الرد بتاريخ ٩ أبريل ٢٠٢٤ في ٨:٤٩ ص

    Hi YOUSSEF,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I consulted this to the Relevant Team and I'll get back to you as soon as an update is available.

    In the meantime, let us know if you have any other questions.

  • Aravir Jotform Support
    تم الرد بتاريخ ٩ أبريل ٢٠٢٤ في ١٠:٣٤ ص

    Hi YOUSSEF,

    Thanks for patiently waiting. The account was suspended due to offering services from a game, you must send the following proof of legitimacy to reviewers@jotform.com:


    • The URL where their form/s is/are used.
    • Provide any document that will support your claims.
    • The website or proof of affiliation to any banking institution.

    Our Relevant Team will review the information and they will get back to you.

    Let us know if you have any other questions.

 
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