Why is my account suspended?

تم تعليق حسابي

Hi Professor,

Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I understand your account is suspended. I've checked your account and it is suspended due to the form 241032972555052 collecting login credentials. Please note, it is in violation of out Term Of Use to collect any kinds of the Username and Passwords on the form. We can activate the account if you allow us to remove the offending fields from the form.

Once we hear back from you we can move forward with a solution.