عندي مشكلة

  • آدم داوي
    تم السؤال بتاريخ ١٣ أبريل ٢٠٢٤ في ٢:٢٩ م

    السلام عليكم ورحمة الله وبركاته مرحبا بموقعjotform انا لدي مشكلة في موقعكم هي انكم قد علقتم حسابي بسبب الصيد الإحتيالي الذي تعتقدون انني قد فعلته يرجى مراجعة بيانتكم في اسرع وقت و شكرا

  • Haseeb Jotform Support
    تم الرد بتاريخ ١٣ أبريل ٢٠٢٤ في ٣:١٩ م

    Hi آدم داوي,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I can see that your account is suspended. I have forwarded this to the relevant department, we will circle back to you on this thread once we have an update from them.

    Meanwhile, if you have any further question, you can add it to this thread.

  • Haseeb Jotform Support
    تم الرد بتاريخ ١٥ أبريل ٢٠٢٤ في ١١:٣٨ ص

    Hi آدم داوي,

    Thanks for waiting patiently. Unfortunately, it is not possible to reactivate your account because it was found to violate our Terms of Use several times.

    Let us know if you need any more help.

 
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