Account Suspended: Collecting Log In Credentials

  • الهنوف العازمي
    تم السؤال بتاريخ ٤ مايو ٢٠٢٤ في ١١:٣١ ص

    الرجاء فك التعليق وتنشيط الحساب

  • Silvano Jotform Support
    تم الرد بتاريخ ٤ مايو ٢٠٢٤ في ١٢:٢٢ م

    Hi Al-Hanouf,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I have deleted the offending field on your 241243852188459 form which was flagged for collecting log in credentials which is a violation against our Terms of use. You should now be able to log in to your account.

    Reach out to us if you have any other questions.

 
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