Banned IP address

مدرسة الختم بنين 2078 Safwan.aldamen@ese.gov.ae

الرجاء فتح الرابط لاستكمال العمل

مع العلم هناك الكثير من العمل الذي ضاع ولم يتم حفظه بسبب المشاكل التقنية

Hi Safwan,

Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

I've gone ahead and whitelisted the IP address linked to your account. Can you try it again and see how it goes? If the same thing happens again, please let us know with your public IP address so we can check it out and see what's going on? 

Once we hear back from you, we'll be able to help you with this.

Still same problem

I can't open my account on the laptop. Still banned

Hi Safwan,

Thanks for getting back to us. Kindly let us know your public IP address by opening this link and sharing a screenshot with us.

Once we have details on your IP address, we'll be able to help you with this.