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Alessandro_Galli -
Joeni Jotform SupportHi Alessandro,
Thanks for reaching out to Jotform Support. When I checked your form’s Autoresponder Email, I noticed that a border code is applied to one of your logos. Take a look at the screenshot below:
To fix this, try removing the border code from your Autoresponder’s source code. Let me show you how:- In Form Builder, click on the Settings tab in the orange navigation bar and select the Emails tab on the left side menu.
- Hover your mouse over to the The Business Foundation Gap Autoresponder email, click on the Pencil icon and select the Source Code icon in the Email Content toolbar.
- Next, locate the HTML code: outline: 1px solid black; delete it and click on the Ok button to close the Source Code window.
- Then, click on the Save button.
Take a look at the screenshot of the result below:
Try that and let us know if you have any other questions.
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To fix this, try removing the border code from your Autoresponder’s source code. Let me show you how:
Try that and let us know if you have any other questions.