Account Suspended due to Fake Grant Offer

  • فيصل
    تم السؤال بتاريخ ٢٥ مارس ٢٠٢٤ في ٧:١٦ م

    لقد قمتم بتعليق حسابي عندما قمت بإعادة تعيين كلمة السر مع العلم انه لم نقم بمخالفة اي من سياسات وشروط الموقع

  • Rica Support Team Lead
    تم الرد بتاريخ ٢٥ مارس ٢٠٢٤ في ٧:٥١ م

    Hi فيصل,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Your account has been suspended because your gsc2024.wordpress.com form has been flagged as a Fake Grant offer. We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    I have deleted the offending form and reactivated your account. You can log in to your account now. You can create the form again after changing your account email address to a corporate email.

    Let us know if there’s anything else we can help you with. 


  • gsc2030
    تم الرد بتاريخ ٢٦ مارس ٢٠٢٤ في ٥:٢٠ م
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    ________________________________
    : Jotform <noreply>
    16/1445 02:51 br/> gsc2030@hotmail.com <gsc2030>
    Re: Account Suspended due to Fake Grant Offer
    [Jotform] <https:>
    [Autoresponder]
    Theres a new response on your question:
    Account Suspended due to Fake Grant Offer
    Hi ,
    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
    Now, let me help you with your question. Your account has been suspended because your gsc2024.wordpress.com form has been flagged as a Fake Grant offer. We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our <https: /> Terms<https: />: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.
    I have deleted the offending form and reactivated your account. You can log in to your account now. You can create the form again after changing your account email address<https: /> to a corporate email.
    Let us know if theres anything else we can help you with.
    [Autoresponder]
    Answered by
    Rica
    View this thread<https:>
    [Jotform Team]
    4 Embarcadero Center, Suite 780, San Francisco CA 94111
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