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JeanneToussaintBonjour,
J'ai un problème avec le renouvellement de l'abonnement.
Je voudrais le payer avec Paypal, mais il ne me le permet pas.
Il veut que je change de méthode de paiement. Mais je n'ai pas d'autre possibilité pour payer.
Est-il possible de juste payer avec Paypal ?
Merci
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Sergio Jotform DeveloperHi Jessica,
Thanks for reaching out to us for help regarding your subscription renewal issue. I’ve reached out to the related team about this. I'll get back to you here as soon as possible.Let us know if there’s anything else we can help you with.
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Sergio Jotform DeveloperHi Jessica,
Can you try this link please? https://link.jotform.com/pay-SSoDWIoq4G
Let us know if there’s anything else we can help you with. -
JeanneToussaintBonjour,
Ca ne fonctionne pas parce que je ne peux pas choisir l'abonnement annuel.
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Frédéric Jotform SupportHi Jeanne,
I've forwarded your request to the Team in charge. We'll be back to you as soon as they chech this out.
Thanks for your patience and understanding, we appreciate it.
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JeanneToussaintC'est pas possible d'avoir une facture ? Je la paie et vous validez apres ?
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Frédéric Jotform SupportHi Jeanne,
This would be possible if you are an organization. Since the team in charge already provided you with a link, let's wait for them. In the meantime, you can tell us if your are an organization, so that I can forward them this information.
Thanks again for your understanding.
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JeanneToussaintOui, nous sommes une école. Nous n'avons pas de numéro de TVA mais ce n'est pas grave.
Envoyez une facture et nous ferons le paiement rapidement. -
Eduarda Jotform SupportHi Jeanne,
We accept yearly subscription payments via invoicing, if interested you can send the request to quotes@jotform.com.
Reach out again if you need any more help.
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Frédéric Jotform SupportHi Jeanne,
The relevant Team informed me that, if you need it, you can now proceed to the payment directly via PayPal from your account, you might now be able to select the yearly subscription.
Reach out again if you have any other questions.