Problème avec l'enregistrement des brouillons

Mobile Offline
1

Message
les enregistrements de brouillons ne marche pas

Platform
Android

Appversion
2.12.31

Deviceinfo
User Device: samsung - SM-A536U1 - Handset - 13

Source
Review

App
Jotform

Hi Florian,

I tested and had the same issue, so I created a ticket and escalated this to our Developer team. We can't tell you exactly when the issue will be fixed, but we'll let you know via this thread as soon as we have an update.

As a workaround, closing and reopening the app should resolve the issue.

Thanks for your patience and understanding , we appreciate it .



Hi Jeanne,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, can you give us more details about your issue? Are you trying to save your drafts in offline mode? Can you share us a screencast of the issue you are experiencing?

Once we hear back from you, we'll be able to help you with this.

Hello.
The first save worked, but subsequent saves didn't. I lost all my new changes.
The only solution I found was to completely finish the form and submit it.
Regards
________________________________
...

Hi Jeanne,

Can you tell us whether you use offline mode or kiosk mode in your device? Can you also send us a screencast of the issue?

Once we hear back from you, we'll be able to help you with this.