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  • Jotform Tables: Timestamp not recorded after using Send Form

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    philippebauer
    Demandé le 31 octobre 2026 à 08:06
    I also want to keep the date and time of each send. I set up a “sendform” column and sent a form. I received the email, but I don’t see a timestamp in the table
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    Dragana Jotform Support
    Répondu le 31 octobre 2026 à 08:57

    Hi Philippe,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I understand that you can't view the time and date upon using the Send Form action button. To get started, we’ll need you to allow us to access your account. Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:

    1. On your Workspace page, click on your Avatar/Profile Image on the top-right side of the page.

    2. In the Dropdown menu that opens, click on Settings.

    
Jotform Tables: Timestamp not recorded after using Send Form
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    3. Next, in the menu on the left, click on the Security tab.

    4. If you haven’t opened your Security page in a while, it’ll ask you to verify. To do that, click on Send Verification Code.

    
Jotform Tables: Timestamp not recorded after using Send Form
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    5. Then, enter the Verification Code you receive in email.

    
Jotform Tables: Timestamp not recorded after using Send Form
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    6. Finally, at the bottom of the page, enable Jotform Support Access.

    
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    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

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