Unable to open Jotform Inbox

Bonjour,

Je n'arrive pas a afficher la boite de réception pour les formulaire "runner".

La page s'affiche tout en bleu sans que rien n'apparaisse.

Hi Patrick,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I’m sorry you're having difficulties with this. This is a known issue and our developers are aware of this. They are not working on getting the issue fix. We will circle back on this thread once we hear from them.

Thanks for your patience and understanding, we appreciate it.

Do you think this is to be settled quickly? I really need to have access to this information quickly.

Thanks

Hi Patrick,

Thanks for getting back to us. I understand the urgency needed for this issue to be resolved. Since multiple users are experiencing the issue, I'm positive that our developers will resolve this as soon as possible. Rest assured that we will notify you right away once this is fixed.

We appreciate your patience while we work on a solution.

Hi Patrick,

Thanks for your patience. Our developer has confirmed that the issue has been fixed. Can you please try to access your Jotform Inbox to confirm?

Keep us updated and let us know if you need any more help.

Hello,

Yes it's work now.

Thank you!