PayPal Business: Why is the submit button gone when selecting PayPal for payment?

  • Johy
    Domanda del 23 aprile 2024 alle ore 09:57

    ciao, quando seleziono il metodo di pagamento paypal sparisce il bottone invio. invece con carta di credito non succede.



    PayPal Business: Why is the submit button gone when selecting PayPal for payment? Image 1 Screenshot 30

    PayPal Business: Why is the submit button gone when selecting PayPal for payment? Image 2 Screenshot 41

  • Christopher Jotform Support
    Risposta del 23 aprile 2024 alle ore 10:10

    Hi Giovanni,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, if the selected method for payment is PayPal, the user will get redirected to PayPal checkout page since, it requires the user to login to their PayPal account to proceed with the payment. After the payment, the PayPal window will close and the form will display the Thank You page of your form.

    Let us know if there’s anything else we can help you with.

 
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