Problemi con prenotazione e pagamento PayPal

  • Profile Image
    gueyemamita846
    Domanda del 10 dicembre 2025 alle ore 10:52
    Mobile Offline
    1

    Message
    perché si riesce a fare soltanto prenotazione Perché non sia il pagamento visto che ho inserito anche il link PayPal

    Platform
    Android

    Appversion
    2.12.36

    Deviceinfo
    User Device: POCO - 2201116PG - Handset - 13

    Source
    Review

    App
    Jotform

  • Profile Image
    İbrahim
    Risposta del 10 dicembre 2025 alle ore 12:40

    Hi gueyemamita846,

    Thanks for reaching out to Jotform Support. I checked your form settings and found that Authorization Only is currently enabled in your PayPal integration. When this is turned on, the system only authorizes (holds) the amount on the customer's card without charging them immediately, which is why payments are appearing as reservations.

    It's easy to fix. Let me show you how:

    1. In Form Builder, select the Product List element.
    2. Click on the Wand icon to open Payment Settings.
    3. Expand Additional Gateway Settings.
    4. Toggle Authorization Only to OFF.
    5. Click on Continue to save the change

    Give it a try and let us know how it goes.

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