Download submissions as PDF

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    videostore
    Asked on October 26, 2021 at 08:36 AM

    Buongiorno,

    quando faccio il download delle submissions via pdf, i link ricevuti via email che dovrebbero puntare al file zip con i file pdf, da circa mezz'ora riportano il messaggio "Whoops! Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry."

    Esempio:

    https://eu.jotform.com/uploads/videostore/210973969722367/pdfs/FASCICOLO_Test_A19_October_26_2021_422c.zip

    E' un problema temporaneo o sbaglio io qualcosa?

    Grazie.

    Screenshot
  • Profile Image
    Tommaso_F
    Answered on October 26, 2021 at 08:43 AM

    Ciao,

    Potresti disattivare queste tre opzioni dalle impostazioni del tuo profilo e dirci se il problema persiste? https://www.jotform.com/myaccount/settings

    1631194685_613a0e3ddc732_


    Saluti.

  • Profile Image
    videostore
    Answered on October 26, 2021 at 09:03 AM

    Disattivando quelle opzioni funziona.

    Le lascio disattivate?


    grazie

  • Profile Image
    Tommaso_F
    Answered on October 26, 2021 at 09:06 AM

    Si Nessun problema.

    Saluti.