Redirect to External Page Results in 403 Error Before Refresh

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    gianpi701
    Domanda del 26 febbraio 2026 alle ore 15:43

    Hello, I have a specific condition into the form, if is true I need to address the user to the page https://www.certificazione-energetica-facile.com/comparazione-offerte-ape

    but i get page error 403. If I refresh the page, this one is shown correctly but i need to open it directly when I adress the user

    the form is "Richiesta Preventivo Gratuito APE" on my account

    condition is that one below

     Redirect to External Page Results in 403 Error Before Refresh Image 1 Screenshot 30

     Redirect to External Page Results in 403 Error Before Refresh Image 2 Screenshot 41

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    Jerlan Jotform Support
    Risposta del 26 febbraio 2026 alle ore 18:55

    Hi Art,

    Thanks for reaching out to Jotform Support. I cloned and tested your form, and I ran into the same issue. The good news is, there’s a quick fix. Here’s how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Now, click on Show More Options to expand the Form Settings.
    3. Scroll down to Send Post Data, then click the Downward Arrow icon to select Disabled.

     Redirect to External Page Results in 403 Error Before Refresh Image 1 Screenshot 30 Check out the screenshot below to see the change:

     Redirect to External Page Results in 403 Error Before Refresh Image 2 Screenshot 41 Reach out again if you have any other questions.

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