How to update credit bought by user

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    gianpi701
    Domanda del 9 aprile 2026 alle ore 11:41

    con questo form https://pci.jotform.com/form/260892623821359 il tecnico acquista il lead, ma non riesco ad impostare un metodo che mi permetta di registrare il credito acquistato dal tecnico e riproporlo una volta che il tecnico effettua una nuova ricarica

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    Podo: Support Specialist
    Risposta del 9 aprile 2026 alle ore 11:41

    Hi gianpi701,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Regarding your question about registering and tracking credit purchased by a technician through your form and reusing it for future recharges, Jotform itself does not have a built-in feature to directly store and manage user credits across multiple transactions within forms.

    However, you can consider these approaches:

    • Use payment gateway integrations to handle transactions securely, but note that Jotform does not store credit card or payment details for security reasons.
    • Manage the credit balance externally, for example, by using a database or spreadsheet where you update the technician's credit after each purchase and then use that data to adjust future transactions.
    • Use Jotform Tables or integrate with third-party tools (like Google Sheets, Airtable, or CRM systems) via Zapier or API to keep track of credits and update them when a technician makes a new recharge.

    This approach requires some external management outside of Jotform forms themselves, as Jotform forms are primarily designed for data collection and payment processing, not for maintaining stateful credit balances.

    Give it a try and let us know how it goes.

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