Issue with the terms and privacy policy hyperlink

  • info.pelusomichele
    Domanda del 14 settembre 2023 alle ore 09:19

    Buonasera, stiamo riscontrando un problema nell'integrazione della sezione privacy policy del form all'interno del sito web.

    Il codice è il seguente: Accetto <a href="https://legal.xfarm.ag/#/terms-and-conditions?l=it&v=latest" rel="nofollow">Termini di servizio</a> e <a href="https://legal.xfarm.ag/#/privacy-policy?l=it&v=latest" rel="nofollow">Privacy policy</a>


    Issue with the terms and privacy policy hyperlink Image 1 Screenshot 20

    Jotform Thread 5535540 Screenshot
  • Rhina Jotform Support
    Risposta del 14 settembre 2023 alle ore 11:43

    Hi Michele,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I tested the form through a clone and was able to replicate the issue. I have cleared the form cache to refresh the form, the hyperlinks now correctly reflects on the cloned form.

    See below:

    Issue with the terms and privacy policy hyperlink Image 1 Screenshot 20

    Checkout the updated cloned form here. You can clone and edit this updated form to your preference.

    Give it a try and let us know how it goes.