What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    NO ME LLEGAN LOS CORREOS, AYUDA!!

    Asked by facturamelo on April 30, 2014 at 08:22 PM

    No recibo los correos de mis formularios, ayuda!

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    Answered by eliasibjulio on April 30, 2014 at 08:33 PM

    a mi tampoco ayuda porfavor

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    JotForm Support

    Answered by BDAVID on April 30, 2014 at 11:00 PM

    Hola, asegúrese que la configuración de las notificaciónes sea correcta:

    Sender Name : Asegúrese de asignar un campo del formulario donde el usuario ingrese su nombre (Usualmente llamado "Nombre")

    Sender E-mail : noreply@jotform.com

    Esto son los pasos para acceder a verificar el "Sender Name" y "Sender E-mail":


    a. Mientras se encuetre el el modo de edición, haga Click en Setup & Embed luego en Email Alerts
    b. Abra la Notificación, luego haga click en Reply-To and Recipient Settings
    c. Cambie el "Sender E-mail" por "noreply@jotform.com" y  el "Sender Name" por "JotForm" o por un campo del formulario que usted prefiera.