How to change payment from Euro to USD?

  • Ven_tu
    Fecha de consulta 30 de mayo de 2023, 9:02

    Buenas tardes! Necesito pagar un plan con ustedes pero necesito pagar en dolares porque la organización esta registrada en estados unidos. pero me da opcion a pagar es en euros. Como hago el cambio para que me cobre en dolares?

  • Joshua_T Jotform Support
    Fecha de respuesta 30 de mayo de 2023, 11:04

    Hi Ven_tu,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. I forwarded your request to our Billing Team.

    Once we receive any updates from them, we will circle back to this thread to let you know.

  • Joshua_T Jotform Support
    Fecha de respuesta 30 de mayo de 2023, 18:13

    Hi Ven_tu,

    Thanks for patiently waiting. I receive an update from the Billing Team. Jotform bills users in USD. So, even if you pay using a different currency, it will be automatically converted into USD based on the current conversion rates.

    Let us know if you have any other questions.