VIREMENT

Bonjour

je viens d'être prélevé de la somme de 387.89 € et je ne sais pas a quoi cela correspond

pouvez vous m'aider

Hi Séverine,

Thanks for reaching out to Jotform Support. Our French Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. I forwarded your concern to our Billing Team. As soon as we hear back from them, we’ll update you here on this thread.

Let us know if you need any more help.

Hi Séverine,

Thanks for patiently waiting. I received feedback from our Billing Team. Can you provide us with the following?

• Credit Card Expiry:
• Card Type (Visa/ Mastercard):

Once we hear back from you, we'll be able to move forward with a solution.