Selected product quantity cannot be less than 1 Error

  • myllania
    Demandé le 13 avril 2024 à 15:56

    Aussi à signaler que le formulaire indique systématiquement "erreurs" non justifié lorsque qu'un clic de souris est fait hors de l'une des cases à remplir , ce n'était pas le cas avant. Cela déroute pas mal les personnes qui remplisse le formulaire. Merci d'essayer

    Plantage encore!!!! Image 1 Screenshot 20 Screenshot 10

  • Ericson_B Jotform Support
    Répondu le 13 avril 2024 à 16:30

    Hi myllania,

    Thanks for reaching out to Jotform Support. I saw that the default quantity in your textboxes is still 0. The error will occur once a user selected one of the product that has textboxes with 0. It appears that you haven't edited these products yet, which is why they still have textboxes with 0 default quantity. As a result, if you did not set the quantity to 1, you will be unable to save the edit once you have made the change. There was a recent change to avoid submitting the required products without being unselected. Thus, it is no longer possible to set the default range quantity to 0. 

    Selected product quantity cannot be less than 1 Error Image 1 Screenshot 50You must change all of these products' textboxes with 0 to 1 quantity in order to stop this issue. Let me show you how:

    1. In Form Builder, click the Product List icon.
    2. Hover your mouse over the products with textboxes that has 0 quantity, then click the Pencil iconSelected product quantity cannot be less than 1 Error Image 2 Screenshot 61
    3. Go to Options tab.
    4. Hover your mouse again in the textbox and click on the Pencil icon.Selected product quantity cannot be less than 1 Error Image 3 Screenshot 72
    5. Type in 1 in the Default Quantity and click on Save. Selected product quantity cannot be less than 1 Error Image 4 Screenshot 83

    Let us know if there's anything else we can help you with.

  • myllania
    Répondu le 15 avril 2024 à 09:46

    👌👍 thanks you Ericson, we trying your solution.

 
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