Thank you page not working properly.

  • carrierellecoaching
    Demandé le 24 avril 2024 à 17:10

    Bonjour,

    j'ai toute une série de caractères qui s'affiche sur la page de remerciement. Je vous remercie pour votre aide. Je fais une capture d'écran pour que vous puissiez voir de quoi je parle.

    Bien cdt

    ...

    Thank you page not working properly Screenshot 20

  • Aries Jotform Support
    Répondu le 24 avril 2024 à 20:35

    Hi Magali 

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I’m really sorry that this is happening. I cloned and tested your form to replicate the issue, and I was able to submit the form without any issues, as shown in the screenshot below:

    Thank you page not working properly Screenshot 20

    I cleared your form cache, that might fix potential issue. In addition, you can try to clear your browser cache. Here's a guide on how to clear your browser cache on most common browsers.

    Give it a try and let us know how it goes.

 
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