Impossible de recevoir une notification par e-mail

  • CIME
    Demandé le 13 juin 2024 à 09:33

    Nous ne recevons plus les notifications lorsqu'un formulaire est rempli.

    Les paramètres sont OK.

    Quel est le problème

  • Gian_D Jotform Support
    Répondu le 13 juin 2024 à 09:36

    Hi CIME,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for your issue, can you send us the link to your form for us to investigate it?

    Once we hear back from you, we'll be able to help you with this.