Having issues editing my form

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    ECOTOIT
    Demandé le 20 mai 2020 à 05:07

    bonjour 

    Voila ce qui se passe lorsque je souhaite accéder à mes formulaires

    1589965572Capture Screenshot 10

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    jherwin
    Répondu le 20 mai 2020 à 07:51

    Thank you for contacting us!

    Can you please try with another browser as well? That may work. Or, try clearing your browser cache and cookies for Jotform first before editing the form.

    If the issue persists, please tell us to which form this issue is related to so we can try/test it on our end.

  • P
    ppinske
    Répondu le 20 mai 2020 à 08:27

    I have the same issue. I can not edit any forms of mine anymore as I get rederected to /form/number and not /build/number. I have tried a different browser as well as deleting cache/cookies of my main browser. Nothing works. Any ideas?

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    compliancerocks
    Répondu le 20 mai 2020 à 08:28

    I also am having the same issue. All 67 of my forms.

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    ECOTOIT
    Répondu le 20 mai 2020 à 08:28

    J ai essayé de vider les cookies = rien ne change
    Vous pouvez essayer tous les formulaires
    je n’ai plus le menu qui me permet de :
    Créer – paramètres – publier
    Restant à votre disposition,
    [cid:image001.png@01D62EB1.08DFC4A0]
    Pascal Quétard - Gérant
    De : Jotform
    Envoyé : mercredi 20 mai 2020 13:51
    À : Pascal QUETARD
    Objet : Re: probleme
    A new response has been received:
    [JOTFORM]
    Answered by jherwin
    Thank you for contacting us!
    Can you please try with another browser as well? That may work. Or, try clearing your browser cache and cookies for Jotform first before editing the form.
    If the issue persists, please tell us to which form this issue is related to so we can try/test it on our end.
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    jherwin
    Répondu le 20 mai 2020 à 10:08

    Hello @ppinske, @compliancerocks, @ECOTOIT - The issue has been fixed by our backend team. Can you please try again and see if the issue persists, please?

    Thank you!