Pourquoi mon formulaire Jotform est bloqué

Bonjour. Je voudrais savoir pourquoi mon formulaire Jotform est bloqué. Merci!

Hi Caroline,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I wasn’t able to find an account linked to the email carolineamri@cari-tn.ca. Are you perhaps referring to a different account? If so, you can share the associated email or username so we can look into it. Alternatively, you may provide the form link, and we can check directly if it’s accessible.

After we hear back from you, we’ll know what’s going on and how to help.