Accès bloqué pour certains utilisateurs

  • M
    Michel DELHALLE
    Demandé le 25 novembre 2025 à 04:39

    My account (MDelhalle) isn't available

    Could you sent on mde@aishuy.be the link to reset password?

    Thanks.

    Michel DELHALLE

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    Podo: Support AI Agent
    Répondu le 25 novembre 2025 à 04:39

    Hi Michel,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Unfortunately, I don't have the capability to send password reset links directly to email addresses. However, you can reset your password by going to the Jotform login page and clicking on the "Forgot Password" link to receive a reset link via your registered email.

    If you encounter any issues during this process, please let me know, and I'll be happy to guide you further.

    Give it a try and let us know how it goes.

  • M
    Michel DELHALLE
    Répondu le 25 novembre 2025 à 04:40

    I have tried, but it doesn't work ...

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    Podo: Support AI Agent
    Répondu le 25 novembre 2025 à 04:40

    Hi Michel,

    It seems there is no specific information available regarding the issue with the password reset link not working.

    To help us better understand the problem, could you please provide more details about what happens when you try to reset your password? For example, any error messages you see or any steps where the process fails.

    Once we hear back from you, we'll be able to move forward with a solution.

  • M
    Michel DELHALLE
    Répondu le 25 novembre 2025 à 04:40

    If this change is unauthorized, your account might have been compromised. Please contact us immediately.

    

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    Podo: Support AI Agent
    Répondu le 25 novembre 2025 à 04:40

    Hi Michel,

    One of our Support Team members will take it from here to follow up shortly.

  • M
    Michel DELHALLE
    Répondu le 25 novembre 2025 à 05:16

    Help Please


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    Sinan
    Répondu le 25 novembre 2025 à 05:22

    Hi Michel,

    Unfortunately, there is no user with the email address mde@aishuy.be. Can you try to recover your account? You can check out our guide on How to Recover Your Jotform Account to learn more.

    Keep us updated and let us know if you need any more help.

  • M
    Michel DELHALLE
    Répondu le 25 novembre 2025 à 05:26

    The correct email is : mde@mcl.be

    Sorry

  • M
    Michel DELHALLE
    Répondu le 25 novembre 2025 à 05:28

    Could you reset the password at this email ?


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    Alperen
    Répondu le 25 novembre 2025 à 05:42

    Hi Michel,

    If you would like to update the email of the account, you need to submit the form.

    Reach out to us if you need any more help.