Création de compte

Bonjour,

J'ai voulu créer mon compte, j'ai bien reçu l'email pour valider mon adresse email mais quand je lcique sur le lien, j'arrive sur une page "Not valid link" et je n'arrive pas à me connecter.

Merci,

Lorène

Hi Lorne,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

It seems like the email verification link you received is not working and shows a "Not valid link" page. This issue can happen if the link is expired or corrupted.

If you are unable to proceed with the account creation due to this, please try the following steps:

1. Check the link expiration: Verification links usually expire after some time. If the link is old, request a new verification email.
2. Request a new verification email: Try to resend the verification email from the account creation page or login page.
3. Clear browser cache: Clear your browser cache or try opening the link in a different browser or incognito mode.

If none of these steps work and you cannot access your account because the verification email link is invalid, you can submit a form on the How to Recover Your Jotform Account page, and the team will look into it.

Reach out again if you have any other questions.