Mon formulaire le ne s'affiche pas sur iphone et certains samsung

Hello,

j'espère que vous allez bien. J'ai créé un formulaire de réservation en ligne avec votre outil sympa que je découvre maintenant. Malheureusement je constate que plusieurs personnes n'arrivent pas à ouvrir le formulaire.

Y'a t-il quelque chose qu'on puisse faire dans ce cas?

Bien à vous

Hi Emmanuel,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

The DNS_PROBE_FINISHED_NXDOMAIN error typically indicates a network or DNS issue on the user's end. Suggest they try a different network or browser, and if the form is embedded, have them access the direct Jotform link instead.

Reach out if you need anything else.

Hello leona. Thank you for your answer.
Best,
Emmanuel D.
Le sam. 20 déc. 2025, 10:44, Jotform <noreply> a écrit :
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