Mon jotform ne répond plus

Je modifiais un formulaire et, depuis, plus rien ne fonctionne. Les logiques conditionnelles ne marchent plus (il n’y a aucun widget caché). Le formulaire en question est « Résiliation / modification d’une police d’assurance Auto / Habitation ».

J’ai aussi tenté de démasquer certains widgets, mais même ceux-ci n’apparaissent pas. J’ai également supprimé toutes les logiques et recommencé, sans succès.

En PJ vous trouverez les seules widget s'affichant sur le questionnaire

Merci de bien vouloir m'aider

Hi oOAlanaOo,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But it might take a while until they're available again.

Thanks for reaching out regarding your form "Résiliation / modification d’une police d’assurance Auto / Habitation" not responding and conditional logics not working after your modifications.

After reviewing the form, I noticed that the conditional logic was disabled. Once it was enabled again, all of the conditions started working as expected, and the hidden widgets displayed correctly.

If you continue to experience issues, please share more details or the form link so we can assist further.

Let us know if you have any other questions.