Comment retrouver mon formulaire et le basculer sur un autre compte

Bonjour,

Vous pouvez m’aider pour retrouver ce formulaire : 250756189587373. Il n’apparait pas dans mon tableau de bord.

Peut-on le basculer sur l’adresse email : contact@photobooth37.fr ? merci beaucoup

Hi coutant,

Thanks for reaching out to Jotform Support. While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have French Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

Now, coming back to your question, to keep everything organized, we’ll continue communicating through this support channel. After checking your account, I can confirm that it’s connected to an active Starter plan and this form, is currently under your account. You go ahead and login into your Starter plan account to regain access to your form and its data. If you're having trouble logging in, try resetting your account's password. Let me walk you through it:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.