Je ne suis plus capable de me connecter à mon compte JotForm. Merci de m'aider à résoudre mon problème.

  • Dany Lambert-Comeau
    Demandé le 17 mai 2022 à 09:12
    Jotform Thread 4019517 Screenshot
  • Afzal Jotform Support
    Répondu le 17 mai 2022 à 09:50

    Hello Dany,

    Thanks for reaching out to Jotform Support. Upon checking your account I found that your account was suspended by our auto spam detector. I have manually checked your forms and reactivated your account.

    Furthermore, I have whitelisted the IP address last used to log into the account. If that didn't help, please provide the banned IP address - you can find it on a website such as What's My IP.

    We look forward to assisting you further.