Comment réduire la taille des initiales dans l'éditeur PDF?

  • CIF_IPE
    Demandé le 20 septembre 2022 à 12:42

    Lorsque je mets des initials dans mon formulaires, elles apparraissent très grande sur le formulaire PDF à modifier. Comment est-ce que je peux changer leur grosseur puisque je n'y arrive pas en utilisant la flèche dans le coin de l'image de l'initial.


    Jotform Thread 4381843 Screenshot
  • Jessica Jotform Support
    Répondu le 21 septembre 2022 à 06:47

    Hello angie_Angie_angie37,

    Thanks for reaching out to Jotform Support. As our French support is currently busy, we will assist you in English. If you wish to adjust Initials so that it will become smaller, it will still need to drag the corner of the field in order to make it smaller, as shown in the screenshot below:

    1663757237 632aebb591cbd  Screenshot 10

    If this is not what you are referring to, could you kindly elaborate further?

    Once we heard back from you, we will check for the possibilities/possible workaround.

  • CIF_IPE
    Répondu le 21 septembre 2022 à 11:39

    Hi,

    I have tried doing that but it always keep going back to it's original size is there a preference I should change somewhere?

    Thank you !

  • Jessica Jotform Support
    Répondu le 21 septembre 2022 à 23:08

    Hello angie_Angie_angie37,

    Thanks for reaching out to Jotform Support. Upon testing again, I was unable to recreate the issue that the adjustment had gone back. It had retrained the previous adjustment. Additionally, there are no other preferences you should change.

    Could you kindly try to make sure that it is saved before exiting the tab? To make sure everything is saved, please make sure the time indicated below the PDF Editor's title is at the time when the changes are made.

    1663816029 632bd15d81b76  Screenshot 10

    As a precaution, I have also cleared your form cache to make sure your form's cache is updated to the latest version. Could you give the adjustment a try again?

    Let us know how it goes.

  • CIF_IPE
    Répondu le 22 septembre 2022 à 08:17

    Hi,

    It now works I don't know what was the initial problem but clearing the form cache seems to have worked thanks!

    Thanks!