Compte inaccessible (urgent)

Bonjour,

tous mes formulaires sont désactivés et impossible de me connecter à mon compte, que se passe t-il?

Merci de votre retour rapide

Hi Pascal,

Thanks for reaching out to Jotform support. I checked your account, and it has been suspended by our review team. I'm checking the reason for the suspension and as fast as possible I circle back to you.

Thanks for your understanding.

Hi Pascal MF,

Thanks for your patience. I've checked with the team about your account, and it seems the account was suspended because someone was trying to hack your account through a phishing submission and this triggered our system.

We removed the suspension and reactivated the account. You can access your account again. We're sorry for the inconvenience caused.

Reach out again if you need any other help.