My form Showing Over quota

  • Mya_Photography
    Demandé le 1 novembre 2023 à 07:00

    Bonjour

    Ce message " form over quota " s'affiche toujours alors que vous m'aviez dit que cela serait reset le 1er novembre. Pouvez vous m'ader s'il vous plait ?


    Merci

  • Danilo Jotform Support
    Répondu le 1 novembre 2023 à 07:32

    Hi Mya_Photography,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account and I noticed that you're not overlimit right now. I've cleared the cache of your account and you can now use your form without any error.

    Give it a try and let us know how it goes.

  • Mya_Photography
    Répondu le 1 novembre 2023 à 07:36

    It works ! Thank you so much :)