Je veux restaurer mon compte

  • Wend kouni Raymonde KOMI OUEDRAOGO
    Demandé le 11 novembre 2023 à 14:32

    J'ai supprimé mon compte et je veux le restaurer ? comment faire ?

  • Justin_E Jotform Support
    Répondu le 11 novembre 2023 à 16:42

    Hi {username},

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. After checking your email address, I have seen that you have an account registered in Jotform but it has been deleted. Just to confirm, is this the account you want to restore? If so, please let us know so we can activate the account for you.

    We'll be able to move forward once we hear back from you.

  • raymondekomi3
    Répondu le 12 novembre 2023 à 03:25
    Oui je veux restaurer mon compte supprimer
    Le sam. 11 nov. 2023 à 21:42, Jotform <noreply> a écrit :
    </noreply>...
  • Gaetan_B
    Répondu le 12 novembre 2023 à 04:09

    Bonjour Raymonde,

    Merci pour votre réponse. Nous avons pu réactiver votre compte. Veuillez noter qu'il se peut que vous deviez faire une réinitialisation de votre mot de passe.

    Au plaisir de vous assister.