de afbeeldingen in onze Jotforms worden niet goed verwerkt.

  • Mark_mvandenberg
    Asked on 24 november 2023 om 07:07

    In de bijlage zie je duidelijk het probleem

    Jotform Thread 9415203 Screenshot
  • Joseph Jotform Support
    Replied on 25 november 2023 om 02:42

    Hi Mark,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've checked your form 230106329679055 and the submission PDFs and I was able to see the issue. The first image is cropped out.de afbeeldingen in onze Jotforms worden niet goed verwerkt Screenshot 50

    I've cloned and tested your form and even with my clone form I could replicate the issue. I solved this issue by inserting a Page Break element before the first image in the PDF template. Let me show you how:

    1. In PDF Editor click on Add Element.de afbeeldingen in onze Jotforms worden niet goed verwerkt Screenshot 61
    2. In the Basic Elements tab, drag and drop a Page Break element right before the image field.de afbeeldingen in onze Jotforms worden niet goed verwerkt Screenshot 72

    Now, each page will be shown 1 image and, since each image will have one full page to fit, it shouldn't be cropped.de afbeeldingen in onze Jotforms worden niet goed verwerkt Screenshot 83

    Give it a try and let us know if you need any other help.