What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Arreter le prélèlement

    Asked by assolaboart on March 15, 2017 at 01:10 PM

    Bonjour,

    Nous souhaitons arrêter l’abonnement à Jotform. Nous avions fait le choix d'acheter 1 mois et vous avez retiré sur notre compte 2 mois. Nous souhaitons arrêter immédiatement l'abonnement.

    Cordialement

    Asso Laboart.

     

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    JotForm Support

    Answered by david on March 15, 2017 at 02:56 PM

    Subscriptions are set to automatically renew unless cancelled.  There should have been a notice stating such when you subscribed.

    In any case, I cancelled the subscription and refunded your last payment.  You should see a refund of $5.00 credited to your account in the next 5-7 business days.