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frances86ieraDomanda del 28 marzo 2024 alle ore 11:49
Salve,
ho scaricato il plugin Jotform Online form sul mio sito web che utilizza l'ultima versione di wordpress.org 6.4.3 ma il vostro modulo non funziona. Potreste aiutarmi a capire il problema? Centra la versione wordpress?
Grazie
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Eldrex Jotform SupportRisposta del 28 marzo 2024 alle ore 13:05
Hi frances86iera,
Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. It is easy to integrate your form with WordPress. Let me show you how:
- In Form Builder, go to the Publish Tab.
- Then click Platforms.
- Then copy the embed code and paste it to your WordPress post or page.
You may also use this guide to help you.
Give it a try and let us know how it goes.
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FrancescaRisposta del 28 marzo 2024 alle ore 15:53
ciao
I already tried this process but it doesn't work.
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Eldrex Jotform SupportRisposta del 28 marzo 2024 alle ore 16:32
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FrancescaRisposta del 28 marzo 2024 alle ore 17:05
I will try soon.
I have other 2 question for you:
- is necessary a log in for everyone that decide to open the form? For example, I have a form with a quiz on my web site (with Jotform), does the visitor have to register for use the quiz form?
- is possible for me collect the information like name and email address of visitors and check these data?
thanks
Francesca
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Eldrex Jotform SupportRisposta del 28 marzo 2024 alle ore 17:43
Hello Francesca,
As for your other question, I've moved that to a new thread. You can check that out here.