Ausfüllbare PDF-Dateien werden bei Verwendung eines Android-Geräts nicht geöffnet

Hallo,

ich habe in beim Formular einen Downloadlink (PDF) eingefügt, der funktioniert am PC, aber am Handy tut sich nichts. An was kann das liegen?

Danke

lg

Hi {username},

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, it seems you're referring to the Fillable PDF that was attached to your form. You can fill out the Fillable PDF version of your form using the Android/IOS devices. But, you have to install Adobe Reader or similar apps to fill out and submit the form. Without the app, you can't as the fillable PDF cannot be filled using a mobile browser. Adobe has an app for both Android and IOS, here are the links:

Give it a try and let us know how it goes.