One of my form is not working

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    caribu
    Asked on March 12, 2014 at 01:01 PM

    On ma form called " reservation" I have a problem for one month. It does not go. Others works properly

    Could you help please and see what's wrong, I can't

    If answer available in french it could be better ( as you can see :-)  )

    Andy

  • Profile Image
    EliezerN
    Answered on March 12, 2014 at 03:44 PM

    Salut Andy, 

     Êtes-vous reportant que votre formulaire ne peut être soumis? J'ai pu le présenter sans aucun problème. 

     Ou êtes-vous reportant que vous n'obtenez pas l'email de notification à chaque fois une personne soumet votre forme? 

     S'il vous plaît fournir plus de détails sur la question afin que nous puissions vous donner davantage d'aide. 

     Merci 

    Note: J'ai utilisé Google Translator pour traduire le texte français, donc, je suis désolé pour les erreurs.

  • Profile Image
    caribu
    Answered on March 13, 2014 at 01:20 AM
    Bonjour,
    I understood what you said Google works pretty well. We can continue in any
    of our 2 langages if you understand me too.
    I dont receive Emails when customers submit reservation form. Trying again
    today by myself from website, I got a white sheet with address;
    http://submit.jotform.me/submit/20872222869459/
    From the meantime this problem appeared I have another one with Paypal
    payment form but I think this is from Paypal and not from your system.
    Andy
    ...
  • Profile Image
    NeilVicente
    Answered on March 13, 2014 at 09:13 AM

    Andy,

    Your form works well here on my end. I was able to submit and go to this Thank You message:

    If your form is embedded on a webpage, please tell us the URL so we can test the form for inconsistencies.

    Thanks!