What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to reset form fields based on selected product in a Drop Down field

    Asked by Abrisud on November 10, 2016 at 04:16 AM

    Bonjour,

    j'aimerai savoir si c'etait possible quand on change de "produit " (avec mon menu déroulant produit)

    que le formulaire se réinitialise automatiquement. Si je veux un certain produit et ensuite je change j'aimerai que les formulaire s'efface.

    Merci d'avance

    Page URL:
    https://form.jotformeu.com/Abrisud/fdc

  • Profile Image
    JotForm Support

    Answered by Boris on November 10, 2016 at 05:37 AM

    Yes, you can show/hide your form fields based on which product your users selects in a drop down field:

    https://www.jotform.com/help/196-Hide-or-Show-Multiple-Fields-at-Once

    After that, if you also want the values from the hidden fields to be cleared/erased as soon as the fields are hidden, you can achieve that by opening the Preferences of your form:

    Once there, click on the Advanced tab, Show More, and change the Clear Hidden Field Values option to Clear On Being Hidden:

    Please try it out and let us know should you need further assistance.