Kündigen

  • Gelhausen
    Gefragt am 19. Dezember 2023 um 09:32

    Hallo, ich würde meinen JotForm-Account gerne kündigen und eine Rückerstattung beantragen.

    Hier sind Informationen zu meinem Account:

    Invoice # INV-46442597111-1700832507

    E-Mail: tim@timgelhausen.de


    Viele Grüße

    Tim

  • Harshad_P Jotform Support
    Geantwortet am 19. Dezember 2023 um 11:58

    Hi Tim,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand you want to cancel and get a refund for the subscription. I have gone ahead and canceled your subscription and have refunded for the same. Please allow up to 5 to 7 business days for the transaction to reflect in your account.

    Reach out to us if you need any more help.