Account subscription: Change payment method

Kann ich auch eine andere Methode der Bezahlung wählen, außer Paypal

Hi Cordula,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. In order to switch subscription payment methods, you will need to downgrade your account to Free and then re-upgrade using credit card as a payment method. This could also be done when your current billing cycle expired.

Note that you will temporarily lose the legacy pricing of your account after the downgrade. Before upgrading your subscription, please let us know so we can provide you with the link where you can upgrade your subscription with the legacy price.

Let us know if you have other questions.