Suspended account

Hallo,

mein Konto wurde gesperrt.

Woran liegt das und wie kann ich es wieder reaktivieren?

Das Konto lautet auf folgende Mail

ristorantefabio@gmx.de

Hi sebastianru,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. The other account is suspended because it's collecting passwords. For us to reactivate the account, we would need to delete the offending field. Please confirm if you're fine with that, so we can proceed with the deletion and reactivate your account.

Let us know if you have any other questions.

Sie können das Feld löschen.

Hi sebastianru, 

Thanks for getting back to us. I've now deleted the offending field and reactivated your account. Try to log in back and check if you'll still see any error messages.

Let us know if you have any other questions.