Difference of bi-yearly and yearly subscription

  • Thomas_Busch
    Gefragt am 21. Dezember 2023 um 14:09

    wenn ich für ein Jahr buche, soll ich 234€ zahlen.

    wenn ich für zwei Jahre buche, soll ich halbjährlich 374€ bezahlen.

    ??? Eure Übersetzung von biyearly in halbjährlich ist falsch.

  • Lesther Jotform Support
    Geantwortet am 21. Dezember 2023 um 14:23

    Hi Thomas,

    Thanks for reaching out to Jotform Support. Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We apologize for the confusion. The Bi-Yearly subscription is referring to 24 months. Bi-yearly also refers to occurring every two years which this subscription payment schedule is about. That explains the higher price compared to a yearly subscription.

    Let us know if you have any other questions.

  • Thomas_Busch
    Geantwortet am 21. Dezember 2023 um 14:46

    Thanks Lesther, I thought so and I booked the 24months in good faith. Best regards