Warum wird bedingte Logik nicht mehrfach in einem Formular berechnet?

https://form.jotform.com/240532617777361

Ich habe in diesem Formular mehrere Bedingungen zur Berechnung von Staffelpreisen eingefügt . Dies werden aber bei verschiedenen Mwengeneingaben nicht korrekt angewandt bzw, bei der Berechnung nicht beachtet. Woran liegt das?

Beste Grüße Thomas

Hi Thomas,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry you're having difficulties with this. I checked your form, and it appears that everything seems to be normal. Can you try to explain a bit more about what do you want to achieve?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Okay, take a look at the conditions:

Example: DIN A4 color prints



If What should the prints be? corresponds to "DIN A4 color prints"

If number of prints is less than "10"

If "All" or if "If" rules apply.,

Add 0.30 to your price per print page



If What should the prints be? corresponds to "DIN A4 color prints"

If number of prints is greater than "200"

If "All" or if "If" rules apply.,

Add 0.15 to your price per print page



But it's not calculated that way. The same problem also occurs with DIN A3 color prints

Hi Thomas,

Thanks for getting back to us. I checked your form, and it appears that you are using a form calculation widget. Can you try to use short text field instead of form calculation if you want to add condition in your form? Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

Give it a try and reach out again if you have any other questions.

What does a short text field mean and why?

Hi Thomas,

Thanks for getting back to us. I'm sorry for not sharing my findings on your form. I checked your form, and it appears that the conditions are in conflict with one another. Check out my screenshots below:

Check out my screencast below for the results:

Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Give it a try and reach out again if you have any other questions.

Thanks for the answer, but you're looking at the wrong form. This is the correct one that has the errors.

https://form.jotform.com/240532617777361

Hi Thomas,

Thanks for getting back to us. Yes, I cloned the same form. Keep in mind that we always clone the user's form and test it on our end. We do not do anything in the live form.

Let us know if there's anything else we can help you with.

Okay, that's clever...

But now the conditions in the clone form are showing me missing fields everywhere

Hi Thomas,

I have reviewed these forms: 240532617777361, 240643551838359, & 240644121104339 and I was unable to find any conditional logic with the error message missing fields. This message generally means that fields used in the conditional logic were deleted from the Web Form. If this is not what you have intended, you can revert your form back to a previous version. Here's how to do it:

1. In Form Builder, at the center top, click on the green text under the Form Title.

2. On the right panel, select a revision version.

3. Click on Revert.

We also have a guide about How to View Your Form's Revision History that you can check out.

Give it a try and let us know how it goes.