Suspendiertes Konto: Gefälschter Dienst

Guten Tag wäre es möglich mein Konto wider zu entsperren?

Meine letzte Anfrage wurde geschlossen (THREAD # 13319621)

Freundliche Grüsse

Hi Jonathan,

Thanks for reaching out to Jotform Support. Our German Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

Now, let me help you with your question.  After conducting a thorough investigation, we identified that your form (form ID: 240674507941056) was flagged as a Fake Service. We understand this might not be the case with your form, yet we had to act according to the general rule to comply with our Terms. Free accounts with non-corporate emails showing suspicious forms must be suspended immediately. 

To reactivate your account, kindly provide us with the following information:

1. The URL where your form is used.
2. Your website or proof of affiliation to a legitimate institution.
3. Provide us with documents proving that you are authorized to offer such services.

We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send these proofs to reviewers@jotform.com with Thread #13377481 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

Keep us updated and let us know if you need any more help.

Ich habe eine Mail an reviewers@jotform.com mit dem Thread #13377481 gesendet und bisher noch keine Rückmeldung erhalten.
Wie lange sollte so etwas dauern?
Ich brauche die Ressourcen wider zum arbeiten.✌️
Freundliche Grüsse

Hi Jonathan,

Thanks for getting back to us. I've sent a follow-up request to the relevant team. We'll follow up on this thread once we have an update.

We appreciate your patience and understanding.

Hi Jonathan,

Thanks for your patience, we appreciate it. I just received an update from the relevant team, and they will reply to you via email shortly.

Reach out again if you need any other help.